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Information & Policies

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   Mountain View

              We are an supplier of Industrial Sewing Machine's spare parts Since 1991. We have all range of Industrial Sewing Machine's Spare parts Like: - Single Needle Lock Stitch Machines, Double Needle lock Stitch Machines, 2 or 3 Needle Chain Stitch Machines, Overlock Sewing Machines, Flatbed Interlock (Flatlock) Industrial Sewing Machines, Button Hole Industrial Sewing Machines, Button Stitch Industrial Sewing Machines, Bartaking Industrial Sewing Machines, Feed Off The Arm Industrial Sewing Machines, Straight Knife Cloth Cutting Machines, Eyelet button Hole Machines etc in Many Brands like :- JUKI, BROTHER, PEGASUS, SIRUBA, KANSAI, YAMATO,DURKOPP ADLER, AMF REECE, EASTMAN, KM, SUNSTAR, GOLDEN WHEEL, JACK, TAKING, TYPICAL and many more . We are supplying These Sewing Machines Spare Parts to all over in the world from many years.

Our company has earned a reputation in a time span of four years because of the ultimate quality sewing machine parts we have been supplying to clients in market.

Customer satisfaction is the key criteria of our company when it comes to delivery of products. All our products are imported from China and Malaysia and checked as per their manufacturing standards. We also ensure the superior quality and high performance level of these products at our end in order to give the best to client. All the spare parts for sewing machine are bought from trusted and renowned manufacturers in the market so that the customer do not face any kind of problem with the products we offer. In short, we are known for providing flawless products, which deliver high performance for longer time.


       Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

      To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at stitchspares@hotmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at stitchspares@hotmail.com and send your item at our address. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product at our address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



  •  We dispatch orders Monday - Saturday only (excluding Bank Holidays).
  •  Orders need to be placed by 3pm for same day dispatch.
  •  Orders placed after 3pm and over the weekend will be processed on the next  working day.
  •  Working days are Monday - Saturday only and do not include Bank Holidays.  
  •  All orders are sent on a signed for service; a signature will be required on  delivery.  
  •  Please allow an extra working day for deliveries over Bank Holidays.


Mountain View